How Can We Help You?

Get support via live chat, tickets, or email — 24/7 available.

Chat with our support team instantly. Average response: under 1 minute.

Create a ticket for detailed technical issues. We respond within 2 hours.

Send us an email for non-urgent issues. Response within 24 hours.

Frequently Asked Questions

Find quick answers to common questions.

How do I access my cPanel?

Go to Dashboard → Services → Click "cPanel Login" button. Your cPanel URL is: https://yourdomain.com:2083

How long does activation take?

After payment verification (usually 2-4 hours), your hosting account is activated automatically. You'll receive an email with cPanel details.

How do I request a refund?

We offer 7-day money-back guarantee on shared hosting. Open a support ticket with your Order ID and reason.

Can I upgrade my plan later?

Yes! You can upgrade anytime from Dashboard. You'll only pay the price difference.

Do you offer free migration?

Yes! We offer free website migration from any hosting provider. Just open a support ticket with your old hosting details.

What payment methods do you accept?

We accept Bank Transfer (Mashriq Bank) and USDT (BEP20) for international customers. All prices are shown in PKR.

Is there a free trial available?

Yes! We offer a 3-day free trial on all hosting plans. No credit card required — just sign up and test our service.

Do you provide 24/7 support?

Yes! Our support team is available 24/7 via live chat, email, and support tickets. Average response time is under 2 hours.

Our support team is available 24/7. Don't hesitate to reach out!